June 18, 2004 -- According to the Insight study, IP PBX and IP Centrex: Growth of VoIP in the Enterprise 2004-2009, the PBX business will ship about $4.3 billion worth of PBX equipment this year.

Insight's study also found that in 2003, the voice equipment market reached a much-anticipated inflection point, with traditional PBX vendors like Nortel Networks and Avaya finally grabbing back the momentum and shipping more of the newer IP PBX phones than rivals Cisco and 3Com.

According to Bob Rosenberg, President of Insight Research, "By 2009, the installed base of IP equipment will dominate the enterprise landscape, but that's still a few years away. The cost of going VoIP is certainly a factor here, since the price of newer IP phones will continue to be about 25 percent higher than the TDM alternative, even as volume shipment of VoIP phones takes off. VoIP never was and never will be the least expensive way to deliver voice to the enterprise—but the allure of VoIP's rich applications (like video telephony) will slowly convert enterprise legacy customers," Rosenberg concludes.

A free report excerpt, table of contents, and ordering information for IP PBX and IP Centrex: Growth of VoIP in the Enterprise 2004-2009 can be found online at http://www.insight-corp.com/reports/pbxcentrex.asp. The full, 148-page report is available immediately for $3995 (hard copy). Adobe Acrobat (PDF) report licenses are also offered; visit our Web page above or call (973) 541-9600 for details.

For more information, please contact:

William Fernandez, Director of Marketing
The Insight Research Corporation
Email: william@insight-corp.com
Phone: 973-541-9600; fax: 973-541-9660
Boonton, NJ 07005 USA





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